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Trust Center

Security, Privacy and Trust at Every Step

SendScript is built to protect patient data and support trusted healthcare delivery. Explore our security practices, compliance and policies to learn how we keep your data safe.

About SendScript

SendScript is an all-in-one healthcare platform connecting doctors, patients, pharmacies, labs and hospitals, with integrated EMR, e-prescribing, video consultations and practice management.

Patient and clinical data sits at the centre of everything we do, so we hold ourselves to the standards the NHS sets for organisations that handle it, and publish how we protect it here.

Compliance

Documents

All11Public1Private10

SendScript is reviewed and trusted by

  • London Elite Health

Our Security Practices

Product Security

  • Audit Logging
  • Change Management
  • Environment Separation

2 supporting documents

Data Security

  • Encryption in Transit
  • Encryption at Rest
  • Data Backups

App Security

  • Software Development Lifecycle
  • Vulnerability & Patch Management
  • Secure Configuration

2 supporting documents

Data Privacy

  • Privacy Policy
  • Data Subject Rights
  • Subprocessors

2 supporting documents

Access Control

  • Multi-Factor Authentication
  • Role-Based Access Control
  • Password Security

Infrastructure

  • Cloud Hosting
  • Cloud Workload Protection
  • Network Segmentation / DMZ

1 supporting document

Endpoint Security

  • Mobile Device Management
  • Disk Encryption
  • Malware Protection

Network Security

  • Firewall / Security Groups
  • Restrict Direct Internet to Critical Systems
  • Network Review

1 supporting document

Corporate Security

  • HR / Workforce Security
  • Employee Security Awareness
  • Email Protection

1 supporting document

Asset Management

  • Asset Inventory
  • Asset Classification
  • Asset Tracking

Risk Management

  • Risk Assessments
  • Vendor / Supply-Chain Risk
  • Security Issue Tracking

1 supporting document

Business Continuity

  • Multi-AZ Design
  • Backup & Restore Capability
  • BCP / DR Exercise
LegalPrivacy PolicyTerms and ConditionsCookie Policy

Subprocessors

CompanyPurposeLocation
 
 
 
Amazon Web Services (AWS)Cloud servicesUK
PostgreSQL (Amazon RDS)Database serviceUK
Elastic CloudSearch and indexingUK (London)
StripePaymentsUK and EU
ZoomVideo consultationsGlobal

Our main sub-processors. The full register lists all 15, with the data each one processes.

View the full register

Frequently Asked Questions

Need more information?

For security, privacy or compliance questions, please contact our team.

Contact Security Team
SendScript

All-in-one healthcare management platform connecting doctors, patients, pharmacies, labs, and hospitals in one unified system.

SENDSCRIPT TECHNOLOGIES LTD · Company No. 17307204
116 Harley Street, 3rd Floor, London W1G 7JL

Products

  • Doctors
  • Clinics
  • Pharmacies
  • Hospitals
  • Radiology

Company

  • Book Demo
  • About
  • Contact
  • Trust Centre
NHS Data Security and Protection Toolkit (DSPT)UK General Data Protection Regulation (UK GDPR)India Digital Personal Data Protection Act, 2023 (DPDP Act)
  • Cookie Policy
  • Terms & Conditions
  • Privacy Policy
  • SendScript Sub-processors
  • support@sendscript.com
  • All rights reserved © 2026 SendScript

Sendscript

SendScript

All-in-one healthcare management platform connecting doctors, patients, pharmacies, labs, and hospitals in one unified system.

SENDSCRIPT TECHNOLOGIES LTD · Company No. 17307204
116 Harley Street, 3rd Floor, London W1G 7JL

Products

  • Doctors
  • Clinics
  • Pharmacies
  • Hospitals
  • Radiology

Company

  • Book Demo
  • About
  • Contact
  • Trust Centre
NHS Data Security and Protection Toolkit (DSPT)UK General Data Protection Regulation (UK GDPR)India Digital Personal Data Protection Act, 2023 (DPDP Act)
  • Cookie Policy
  • Terms & Conditions
  • Privacy Policy
  • SendScript Sub-processors
  • support@sendscript.com
  • All rights reserved © 2026 SendScript

Sendscript